Kauai Helicopter Tour

Terms & Conditions

Reservation Policy

Total fares include applicable taxes, but may incur a credit card and online booking fee, which may be charged at the time of booking. There is a 240 pound per passenger weight limit. Should your weight exceed 240 pounds please contact us for options, which may include purchasing a second seat.

Cancellation Policy

A 48-hour cancellation or change of tour notice is required for all helicopter tours. If for any reason you decide to cancel or change your reservation, you must notify us 48-hours prior to the tour date/time. Cancellations, changes, or no-shows within 48-hours of the tour are not refundable and will be charged in full. Check-in is required 45 minutes prior to departure, and the preflight briefing begins 20 minutes prior to departure. If you are not present for the required preflight briefing, you will need to be rescheduled. Routes and flight patterns subject to change due to weather conditions.

Camera & Device Policy

While we understand the desire to capture the moment while flying, due to the nature of our experience we must adhere to extreme safety precautions.

  • Phones are allowed only in Airborne Aviation provided cases and lanyards, available to purchase for $10.00 USD or rent for $5.00 USD.
  • No selfie sticks, gimbal mounts, or devices without a secure hardpoint that can accept an Airborne Aviation lanyard.
  • DSLR and other larger cameras are allowed only with Airborne Aviation provided lanyards and must have a secure hardpoint able to accept our lanyards.
  • We offer private Photo Charters for the most dedicated photographers.
  • GoPro cameras are allowed, but only with Airborne Aviation lanyards. No grips, wrist straps, chest mounts, or head mounts are allowed.
  • Only 1 device is allowed per person.
  • Please maintain direct control of your device at all times.

Safety Rules

  • Safety is our number one priority. To provide as safe an experience as possible, the following rules apply.
  • No headwear other than glasses or sunglasses is allowed on board. While we respect members of all creeds and religions, for the safety of all on board we cannot allow head coverings, scarves, or other head wraps that may pose a danger.
  • Watches are allowed as long as they are secured with a traditional clasp. No magnetic or velcro clasps are allowed.
  • Medical necessities may be allowed on board, but we require additional time to brief you on the appropriate use of those devices. If it is a medical necessity but unlikely to be needed, such as an EpiPen for a foodborne allergy, we ask that you leave it behind with our staff.
  • Appropriate footwear must be worn at all times on the tour. Footwear must secure around the ankle of the foot and close-toed shoes are preferred.
  • All passengers are required to present valid identification at check-in, with no exceptions. If you forget to bring your ID, we will be forced to deny boarding.